I've decided to put up the reviews and interactions I have with these potential hosts here. This is from hostpapa.com who asks for a full year contract. They had live support so here's the conversation I had with them.
Joe: Hello - welcome to Hostpapa, how can I help you today?
Wayne Nix: I want to try out your service for one month. I have had a lot of hosts and they're usually horrible, so I don't want to pay for a year if I want to cancel it after one month.
Wayne Nix: hello?
(the reason I said that was because it took about 10 minutes for "Joe", who's real name is probably Sanjit, to reply. It's hard translating from Hindi to English, isn't it?)
Joe: you have a 30 day money back guarantee
Wayne Nix: yeah, sure, right, heard that before
Wayne Nix: I've got no way of knowing I'll get the money back
Joe: we do not have any free trials
Wayne Nix: I'm sure I don't want to host with you.
So don't host with hostpapa.com. They're probably a ripoff.
Oh, and here's how it should be done. I went to hostgator.com. At first I thought they might be the same company as hostpapa. They had the same setup and same live customer service. But here's how the talk with them went.
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Jim: Welcome to HostGator, how may I assist you?
Wayne: is this the same hosting as hostpapa.com? You have the same interface
Jim: No, that is not the same company.
Wayne: I would like to try your service for a month. I've had a lot of bad webhosts and I don't want to pay for a year if I want to cancel after one month
Jim: Sure, you can sign up for a Baby plan for one month, no contract.
Wayne: ok, any setup fee?
Wayne: and how much bandwidth
Jim: No setup fee, 1000GB bandwidth.
Wayne: ok, good, I'll sign up, thanks. If you're any good I've got a lot of domains spread out over several hosts...if you're good I might transfer them to you
Jim: Sounds great!
Jim: Is there anything else I can help you with?
Wayne: not right now, thanks
Jim: Ok then, have a great day! :)
So can you hosting companies see the difference? I'll host with them and if they suck I'll post it here.
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